Return Policy for Hamdeli Festival Website (

Thank you for choosing Hamdeli Festival for your event needs. We strive to provide you with the best experience possible. However, we understand that circumstances may arise where you may need to return or exchange your purchase. Please carefully read and familiarize yourself with our return policy outlined below.

  1. Ticket Sales
    a. All ticket sales for Hamdeli Festival events are final and non-refundable, except as required by applicable law or specified by Hamdeli Festival.
    b. In the event of a cancellation or rescheduling by Hamdeli Festival, ticket holders will be notified, and reasonable efforts will be made to provide an alternative solution or refund the ticket price.

  2. Merchandise Sales
    a. We may offer merchandise for sale on the Website. If you are not completely satisfied with your merchandise purchase, you may return it subject to the following conditions:
        i. The merchandise must be returned within 30 days of the original purchase date.
        ii. The merchandise must be in its original condition, unworn, unused, and with any tags or labels intact.
        iii. You are responsible for any shipping costs associated with returning the merchandise, unless the return is due to an error on our part.
        iv. We recommend using a trackable shipping method to ensure the safe return of the merchandise.
        v. Once the returned merchandise is received and inspected, we will initiate the refund process. Refunds will be issued within a reasonable timeframe and in the original form of payment.

  3. Damaged or Defective Merchandise
    a. If you receive damaged or defective merchandise, please contact our customer service team at as soon as possible.
    b. Please provide detailed information about the issue and include relevant photographs, if applicable.
    c. We will guide you through the return process and may request additional information or evidence to assess the damage or defect.
    d. If the damage or defect is confirmed by our team, we will provide a replacement or refund, including any shipping costs incurred.

  4. Refunds and Processing Time
    a. Refunds will be processed within a reasonable timeframe once the returned merchandise is received and inspected, or in the case of ticket sales, once the cancellation or refund is confirmed.
    b. Processing times may vary depending on your payment method and financial institution.
    c. We will make reasonable efforts to ensure that refunds are processed promptly and will notify you of any delays or issues that may arise.

Please note that this return policy applies to purchases made directly through the Hamdeli Festival website. For merchandise purchased through third-party vendors or retailers, please refer to their respective return policies.

If you have any questions or concerns regarding our return policy, please contact our customer service team at We are here to assist you and ensure your satisfaction with our products and services.

By making a purchase through our website, you acknowledge that you have read, understood, and agreed to this return policy.